Changing Peoples' Lives. Caring For Them Like Family.™
We provide quality, hand-selected products and supplies to individuals, families, caregivers and businesses within our Community, Residential Care, Home Health and non-hospital locations. We are detail-oriented and deliver exceptional and comprehensive Customer Care!
In addition to full-service product lines, we also provide our Customers, their families and Caregivers valuable information about product selection, product features, product usage, health care access, insurance benefits and policy coverage, training and education, outcome-related case management, and much, much more.
We are Nationally Accredited and Bonded. In addition, we are active participants in Customer Care Support Group Services. We have Reimbursement Specialists, Registered Nurses and Registered Dietitians available to assist you. Our genuine commitment to serve our Customers and today's diverse communities is reflected in part through our bi-lingual Professional Staff and Business Associates. At Phoenix Medical Services...
PLEASE NOTE THAT WE SHIP PRODUCTS ONLY WITHIN THE CONTINENTAL UNITED STATES OF AMERICA.
For Residential Care Corporations and Healthcare Organizations who may require Volume Purchase Agreements with Value-Based Benefits, please call Phoenix Medical Services Customer Care Consultants TODAY @ 1-800-676-9399.
PLEASE NOTE THAT IF YOUR "SHIP TO" ORDER DESTINATION IS WITHIN THE UPPER MIDWEST, WITH A QUALIFYING ORDER TYPE,YOUR SHIPPING FREIGHT CHARGES MAY BE LESS THAN THAT SHOWN DURING THE CHECKOUT PROCESS, AS WE MAY ELECT TO USE A COMMERCIAL SHIPPER WITH MORE ECONOMICAL RATES THAN UPS RESIDENTIAL GROUND. WE WILL THEN ADJUST THE FINAL TOTAL OF YOUR ORDER TO REFLECT THE LOWER SHIPPING COSTS.
IF YOU ARE A MEMBER OF OUR CAREGIVERS VIP™ GROUP PURCHASING PROGRAM, YOUR PRODUCT COSTS WILL BE THAT OF YOUR CURRENT, ASSIGNED CAREGIVERS VIP™ GROUP PURCHASING PROGRAM TIER LEVEL. THESE TIER LEVELS DO NOT AUTOMATICALLY POPULATE IN THIS E-COMMERCE SITE. AS SUCH, YOUR FINAL INVOICE AND ORDER TOTALS WILL REFLECT ANY CURRENT CORPORATE AND COMMERCIAL CONTRACT PRICING THAT MAY BE DIFFERENT THAN THE PRE-LOADED INTERNET PRODUCT COSTS. CHARGES MADE TO YOUR CREDIT CARD WILL REFLECT SUCH ADJUSTED CASH AND CARRY PRODUCT PRICING AND ORDER TOTALS. ONCE YOU HAVE CREATED AN ONLINE ACCOUNT, PLEASE CALL ONE OF OUR CUSTOMER CARE COORDINATORS AT 1-800-676-9399 SO WE MAY APPROPRIATELY DESIGNATE YOUR ACCOUNT AS A QUALIFIED CAREGIVERS VIP™ GROUP PURCHASING PROGRAM MEMBER.