Changing Peoples' Lives. Caring For Them Like Family.™
We provide quality, hand-selected products and supplies to individuals, families, caregivers and businesses within our Community, Residential Care, Home Health and non-hospital locations. We are detail-oriented and deliver exceptional and comprehensive Excellence In Service™ Customer Care Coordination!
In addition to full-service product lines, we also provide our Customers, their families and Caregivers valuable information about product selection, product features, product usage, health care access, insurance benefits and policy coverage, training and education, outcome-related case management, and much, much more.
We are Nationally Accredited and Bonded. In addition, we are active participants in Customer Care Support Group Services. We have Reimbursement Specialists, Registered Nurses and Registered Dietitians available to assist you. Our genuine commitment to serve our Customers and today's diverse communities is reflected in part through our bi-lingual Professional Staff and Business Associates. At Phoenix Medical Services...
With the disheartening, sudden closure of Key Medical Supply Inc. in MN on Tuesday, June 27, 2017, we realize that Customers may have been shocked and worried, wondering how and where they may now obtain their medical and nursing supplies.
If you are an individual, DSP or Case Manager, affected by this closure, Phoenix Medical Services Inc., in Roseville, MN is here to help you obtain the medical and nursing supplies you may need. We have already quickly and easily transitioned displaced Customers over to Phoenix Medical’s service.
Phoenix Medical has been in the business since 1987 and won numerous awards for exemplary Customer Service. (See our informational website: www.PhoenixMedical.org). We ship within MN, the upper Midwest and across the continental USA.
To transition your orders over to Phoenix Medical Services Inc., please call Toll-free at 800-676-9399, Monday – Friday, 8:00 AM to 4:30 PM. Our Customer Care Coordinators are ready and grateful to assist you.
Corporations will also be able to apply for special VIP/VPA discount pricing, for their cash account purchases.
If you would like to electronically submit your information:
Please note that pictures on this web site may not represent the actual manufacturer packaging, as manufacturers are continuously modifying their product offerings and availability. As such, the pictures may vary in style, color and package quantities. We reserve the right to substitute equal or greater valued product in the event the ordered item cannot be obtained within a reasonable timeframe, unless otherwise instructed at the time you place your order.
PLEASE NOTE THAT WE SHIP PRODUCTS TO VERIFIABLE ADDRESSES LOCATED ONLY WITHIN THE CONTINENTAL UNITED STATES OF AMERICA. WE DO NOT SHIP TO P. O. BOXES. WE DO NOT SHIP TO HAWAII OR ALASKA.
Accommodating, On-Time Delivery, Across The State Or Across The Nation™
For Residential Care Corporations and Healthcare Organizations who may require Volume Purchase Agreements with Value-Based Benefits, please call Phoenix Medical Services Customer Care Consultants TODAY @ 1-800-676-9399.
PLEASE NOTE THAT IF YOUR "SHIP TO" ORDER DESTINATION IS WITHIN THE UPPER MIDWEST, WITH A QUALIFYING ORDER TYPE, YOUR SHIPPING FREIGHT CHARGES MAY BE LESS THAN THAT SHOWN DURING THE CHECKOUT PROCESS, AS WE MAY ELECT TO USE A COMMERCIAL SHIPPER WITH MORE ECONOMICAL RATES THAN UPS RESIDENTIAL GROUND. WE WILL THEN ADJUST THE FINAL TOTAL OF YOUR ORDER TO REFLECT THE LOWER SHIPPING COSTS.
IF YOU ARE A MEMBER OF OUR ...CAREGIVERS VIP™ GROUP PURCHASING PROGRAM, YOUR PRODUCT COSTS WILL BE THAT OF YOUR CURRENT, ASSIGNED CAREGIVERS VIP™ GROUP PURCHASING PROGRAM TIER LEVEL. THESE TIER LEVELS DO NOT AUTOMATICALLY POPULATE IN THIS E-COMMERCE SITE. AS SUCH, YOUR FINAL INVOICE AND ORDER TOTALS WILL REFLECT ANY CURRENT CORPORATE AND COMMERCIAL CONTRACT PRICING THAT MAY BE DIFFERENT THAN THE PRE-LOADED INTERNET PRODUCT COSTS. CHARGES MADE TO YOUR CREDIT CARD WILL REFLECT SUCH ADJUSTED CASH AND CARRY PRODUCT PRICING AND ORDER TOTALS. ONCE YOU HAVE CREATED AN ONLINE ACCOUNT, PLEASE CALL ONE OF OUR CUSTOMER CARE COORDINATORS AT 1-800-676-9399 SO WE MAY APPROPRIATELY DESIGNATE YOUR ACCOUNT AS A QUALIFIED CAREGIVERS VIP™ GROUP PURCHASING PROGRAM MEMBER.
Admin from Roseville, MN
Below are responses we received from The 2012 Annual Customer Satisfaction Survey Comments, reflecting 'in their own words' how and where we have met and/or exceeded our Customers' expectations:
+ You are both experienced and knowledgeable with products to use
+ Our needs and expectations have bee ...